Course Outline

The most important buying consideration for the overwhelming majority of consumers is colour and design - "What will it look like on my floor?" Unless the subject of colour and design is covered to the satisfaction of the Customer, it is also the number one reason for a sale to be lost. Our training provides a good working knowledge of a subject that, once understood, really will make a difference to you and your Customers!


In-house only. This programme can be tailored to meet the specific needs of individual companies. For information about IN-HOUSE training please telephone 01480 471476 or click on the IN-HOUSE TRAINING tab to the left of this page.

Who will benefit?

A programme can be created to suit the needs of new or experienced staff. The content and duration can be adjusted to make it suitable as an induction programme for new staff or the skills development of experienced ones. The programme content can be selected to suit specific job functions.


By the end of the course the delegates will:

  • Have an understanding this subject relevant to his or her job and the needs of the business.


The course is based on practice and participation with formal teaching kept to a minimum. The concepts are reinforced by exercises which are relevant to the individual's job function.